Help & Support
Frequently Asked Questions
General Questions
What is Get Insulin Reset?
Get Insulin Reset is a health and lifestyle brand focused on helping people build healthier habits through education, practical guidance and carefully selected products.
Is this a diet?
No.
Get Insulin Reset is not a restrictive diet plan. It is a practical lifestyle approach designed to help people make sustainable long-term changes.
Are the digital programmes suitable for beginners?
Yes.
Both programmes have been designed for beginners as well as those looking to restart their health and fitness journey.
Digital Products
What happens after I purchase?
Once your payment has been completed, your digital guide will be automatically delivered for instant download.
Will I receive a physical book?
No.
The programmes are digital downloads and are available immediately after purchase.
Can I download them more than once?
Yes, your purchase will remain available through your order confirmation.
Physical Products
When will my order be dispatched?
Delivery times vary depending on the product and supplier.
Estimated delivery times will be displayed on each product page.
Do you ship internationally?
Yes. We aim to make our products available to customers in a range of countries where possible.
Delivery times and shipping costs may vary depending on the destination and the product ordered. Any applicable shipping charges will be calculated and displayed during checkout.
Returns & Refunds
Can I return a digital product?
Due to the nature of digital downloads, refunds are generally not available once the guide has been downloaded, except where required by law.
Can I return physical products?
Yes.
Physical products may be returned in accordance with the store's Returns Policy.
Support
How do I contact you?
Please visit the Contact page or email: support@getinsulinreset.com
We'll do our best to respond as quickly as possible.